HDI's Spin is an Online Support Professional Information Network portal for a series of live, interactive, educational web seminars. In April, there is an upcoming web seminar entitled, "Self Service Automation: How to Realize the Benefits". Sponsor of event is by leading Support Automation industry company Control-F1. Looks like this an interesting company that has garnered numerous technology innovation awards and quality reviews (for things like great GUIs and easy-to-use software).

Note that SPIN provides additional value to HDI Members who:

  • have limited budgets, but still want to obtain industry education
  • don't have time to travel to training sessions
    or conferences
  • want to stay current with the latest industry trends
  • want to reduce training costs or increase training

More information on SPIN can be obtained here!

Steve Shu

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