SPIN With HDI!
HDI's Spin is an Online Support Professional Information Network portal for a series of live, interactive, educational web seminars. In April, there is an upcoming web seminar entitled, "Self Service Automation: How to Realize the Benefits". Sponsor of event is by leading Support Automation industry company Control-F1. Looks like this an interesting company that has garnered numerous technology innovation awards and quality reviews (for things like great GUIs and easy-to-use software).
Note that SPIN provides additional value to HDI Members who:
- have limited budgets, but still want to obtain industry education
- don't have time to travel to training sessions
or conferences - want to stay current with the latest industry trends
- want to reduce training costs or increase training
effectiveness
More information on SPIN can be obtained here!