After I posted this article last week discussing cost-cutting measures and briefly mentioning that CIOs who had structured their departments to make significant use of outsourced services had a much...
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Hewlett Packard today confirmed that it is in negotiations to buy IT services giant Electronic Data Systems (EDS) for an undisclosed amount. Major hardware vendors from Dell through IBM have been...
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After I posted about Amazon's Fulfillment service last week, which allows any Amazon Pro Merchant to utilize Amazon's warehouse space and order fulfillment processes to outsource their supply...
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I'm not sure if it's the next logical step in the whole cloud-computing concept or a crazy mis-application of digital concepts in a physical world, but it so happens that Amazon offers a...
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Larry Dignan has compiled a timeline showing Dell's recent acquisitions on the managed services front as the beleagured hardware vendor works to stay at part with arch-rival HP. HP has been no...
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Long-time enterprise hardware vendor Unisys has felt the winds of change blowing, and is moving further into the consulting and services market with a twist: the company plans to remain neutral with...
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The big conundrum in the question of outsourcing is in deciding what is a core business process that must be handled in-house in order to deliver value to the customer, and what is peripheral and can...
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The outsourcing support deal for Google Apps for your Domain between Google and Capgemini received a fair bit of coverage both here and elsewhere when it was announced early in September. Microsoft...
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HP has been moving fast and strong into services and have continued the trend with today's acquisition of EYP Mission Critical Facilities, a consulting firm specializing in large data center...
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I'm actually just guessing about that. It's probably impossible to compare the newly announced capability to host Red Hat Enterprise Linux on Amazon's Elastic Computing Cloud service with...
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No real commentary on it, but I thought I would point you to an interview posted at IT Business Edge with Jeff Jernigan of Instat, a communications market research firm that has been tracking the...
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It's refreshing to read about IT issues from overseas from time to time, particularly when they are liberally peppered with bollocking and crikeys and codswallops, and so I give thanks to this...
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Other bloggers have been doing the math of the Google/Capgemini deal around Google Apps Premier Edition support, and I don't think any of them quite have my take on it, but the reactions seem...
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I'm left slightly unsure what you really get from Capgemini's new offer to provide support for Google Apps. What is Capgem offering that Google's Enterprise Premier support tier...
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Japan's IT services market is expected to grow to $107 billion by 2008 - a compound annual growth rate (CAGR) of 8.7 per cent. It accounts for over a third of the total revenues for the Indian...
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First Gopalakrishnan the CEO,Excerpts from an interview: He was most passionate about a few broad themes in the changing technology landscape. "One of the biggest changes you will see is the...
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Despite ITO's maturity and widespread acceptance, success still eludes some companies. Logic would say that any business process that has been around as long as ITO should achieve more consistent...
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On the WSJ came across this article with the same title, below is the list of the 7 Myths and also some quotes and excerpts from the same.This is based on a survey conducted of senior executives at 62...
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Wipro has a very interesting presentation up on the site which they seem to have presented at the Web2.0 conference, Below are some of the slides. Outsourcing also gets the 2.0 tag. Will write more on...
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EquaTerra believes upwards of 20 percent additional savings are on the table for some of India's captives, and that is on top of opportunities for improved quality and global process...
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Outsourcing Management & Governance is a critical discipline that enables companies to achieve the intent of their outsourcing deal. Without it, value leakage of 15 percent or greater typically...
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Business Network Transformation is a concept I have written about previously here.A lot of people believe it to be the future model for how enterprises will work. Well if that is the case than what...
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