Despite ITO's maturity and widespread acceptance, success still eludes some companies. Logic would say that any business process that has been around as long as ITO should achieve more consistent...

Excerpts from the interview: InformationWeek: As a result of Oracle's acquisition strategy, you've helped turn the company into a Wall Street darling and greatly improved its market cap. But...

Salesforce.com last week introduced a new service that uses service-oriented architecture technology to ease the process of integrating third-party applications with its hosted customer relationship...

Computerworld has a Q&A, Below are excerpts: What are the major trends you are seeing in the large global outsourcing deals you are advising on? Contract duration is coming down. The first- and...

Marc Lewis, CEO of Westport, Conn.-based Leadership Capital Group LLC, an executive search firm that has placed several turnaround CIOs in large corporations comments, Agility is key, he says....

Gartner offers these four suggestions to CIOs looking to make an impact on the bottom line: Clarify enterprise growth levers and where IS should contribute. Build deep business knowledge and...

EDS' Senior Executive Vice President of Applications Services, Charlie Feld, spoke at the JPMorgan 35th Annual Technology Conference, Below are some excerpts from the transcript. Demand for IT...

AMR Research's most recent survey showed 46% of companies are considering or implementing their first service-oriented architecture (SOA) project within the next two years. (Dated starting of...

On the WSJ came across this article with the same title, below is the list of the 7 Myths and also some quotes and excerpts from the same.This is based on a survey conducted of senior executives at 62...

Forrester report titled "Not The Usual Suspects: Cost, Quality, And Client Service Benefits From Midtier Providers" highlight 3 companies that are not often written about or highlighted...

Wipro has a very interesting presentation up on the site which they seem to have presented at the Web2.0 conference, Below are some of the slides. Outsourcing also gets the 2.0 tag. Will write more on...

TPI covers this topic in a report, below are some excerpts from the same: Software Technology Park India (STPI) scheme was introduced in the formative years of the information technology (IT) industry...

Since its earning season, am lookin through th results announced and summarizing here aspects / parts that i found interesting (Disclaimer: Some of the data is calculated and can be wrong and also...

EquaTerra believes upwards of 20 percent additional savings are on the table for some of India's captives, and that is on top of opportunities for improved quality and global process...

Infosys Technologies has bought three captive BPO's from Netherlands based Philips NV's in a deal pegged at $250 million. As part of the agreement, Philips will enter into a seven-year...

Springboard's data shows significant growth in awareness and adoption of SaaS across the region with the market increasing 92.5% in 2006 to reach a market size of US$154 million. Springboard...

Mckinsey Quarterly has an interview with Diane Schueneman, Head of Merril Lynch's Operations & IT, Below are excerpts from the same, The model - Merrill Lynch is one of a growing number of...

Found this nice post which highlights the thoughts of the BO Chairman/CSO on Enterprise software, quite comprehensive, Excerpt below: Hybrid Model - He said enterprise software companies...

Outsourcing Management & Governance is a critical discipline that enables companies to achieve the intent of their outsourcing deal. Without it, value leakage of 15 percent or greater typically...

Readers of Waters, a leading publication covering the needs of chief information officers in global capital market firms, rated Infosys Technologies as "Best Outsourcing partner". "Like...

Computerworld has an interview with Lawson's CEO Harry Debes, Below are some interesting excerpts from the same: Harry Debes took over as CEO of Lawson Software Inc. in June 2005, just as the...

Its earning season for the Indian IT Services companies and after revenue and the impact of the strong rupee the other stat thats of interest to all is attrition. On this topic i came across a set of...

As demand for offshore IT outsourcing services grows in the coming years, companies will be faced with the problem of limited outsourcing resources in more established markets for IT services, such as...

SeekingAlpha has a post providing 3 key challenges Indian Outsourcing companies are going to face starting 2009, End of the Tax Shelter:The biggest advantage Indian IT companies have is the tax...

The title means CIO doesnt mean Career is Over. Increasingly there is a trend of rising prominence of "new school" CIOs - individuals that possess an optimal blend of technical skills and...

TCS is making some serious investmenst in building its brand visibility, most of us have probably seen the "Experience Certainity" campaingn, but another aspect seems to be the executives...

I read this  about how the ecosystem is working between the open source providers and the outsourcers. Below are some highlights from it. Several Open Source firms have mentioned that Indian...

As I got us this morning a thought occurred to me, that the whole concept of Business network transformation will not work without the enablement of the SME/SMB s to participate on the network...

Revenue - Sequentially our revenue grew by 7.5%. Our blended pricing went up by 1% this quarter Geo - Grown 7.5% in North America, 8.4% in Europe Geo - North America contributed 62.6% of our revenue...

Founded by William Hamilton in 1987, TechSmith initially developed custom software for Windows for use in various commercial applications. Since then, TechSmith has turned into the world's number...

On Friday, I had an opportunity to talk to Bharat Desai the Chairman,CEO of Syntel Inc. It was a very interesting and candid discussion, with some interesting insights into the IT Services market....