IBM has set up a services delivery operation in India that will focus on infrastructure services to its clients worldwide.

The company already delivers some infrastructure services to large customers covered under multi-year contracts from its Global Development Centers (GDCs) in Bangalore and Hyderabad.

The new infrastructure services delivery operation will focus on smaller customers, particularly small and medium size businesses (SMB), said Ganesh Margabandhu, vice president for global delivery of integrated technology services at IBM India. "Our focus will be on projects rather than on long-term annuity business," he added.

The services will be delivered from a new GDC that IBM opened Thursday in Chennai in South India.

The new GDC in Chennai also houses the delivery of application services, and is equipped to have up to 2,500 staff, IBM said.

IBM now has GDCs in six locations in India, with many locations having more than one GDC. The company had 53,000 staff in India as of January this year

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Tags: ibm - infrastructure - smb

Prashanth Rai