Researchers at Cornell have developed a software which is able to distinguish fake reviews from real ones. The software examined around 800 reviews of hotels in Chicago and fake reviews were picked up with 90% accuracy.
According to Myle Ott, a graduate student, though the study has been done for the first time, the software will help to do away with fake reviews.
Manual sorting of fake reviews mixed with original ones did not bear much fruit. The judges who were selected to do the exercise, failed to distinguish the fake from the original, which the software could do with far greater accuracy.
A subtle way of analyzing the terms in the text, was the method adopted by the software, in the sorting. Some concrete words are used in original reviews, which the fake reviews do not take into account. Also fake accounts use more of verbs whereas the real ones use more of nouns.
© Brooks Elliott
Revenues from Software as a Service, SaaS, will grow by 20.7 % and touch $12.1 billion worldwide in 2011 according to Gartner Inc.
The firm also predicted the rise in SaaS spending till 2015 when the worldwide revenue is expected to touch $21.3 billion. Research Vice President at Gartner, Tom Eid, stated that SaaS was growing even after a decade of its introduction and its adoption was increasing within the markets. The interest in leaner alternatives to save money by the enterprises will further help SaaS and PaaS.
Customer relationship management is still the largest market for SaaS with its contribution of $3.8 billion in 2011 which is up by $600 million from 2010. SaaS could be representing 32% of the CRM market's software revenue in 2011.
SaaS also has an impressive presence in the CCC markets where their revenues will rise to $3.3 billion this year. The adoption of SaaS has been more widespread since the computing models have matured and the organisations are not concerned with security and service availability.
The state of Hawaii will use a $3 million grant from the Hawaii Community Foundation (HCF) to create a new IT management office, which will be led by the state's first CIO. The new office will oversee the modernization of the state's technology system, providing greater accountability for data and spending, enhancing security and backup measures and reducing energy usage.
Hawaii Governor Neil Abercrombie said that one of the biggest factors that is wasting taxpayer time and money is the state's outdated IT systems. The state's IT systems haven't been upgraded in decades, and given quickly technology advances this is unacceptable. The grant to fund the Office of Information Management and Technology (OIMT) is through the HCF, but the money origiannly came from the Omidyar Ohana Fund. This is a donor-advised fund established through the support of eBay founder Pierre Omidyar and his wife Pam. Part of the grant money will also come from future sate legislation.