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Wiki-spy

Filed in archive Enterprise Software by Scott Wilson on August 09, 2008

Speaking of Enterprise 2.0, it seems that the CIA is well on board with the trend. I don't know if the director filled out the recent McKinsey survey or not. But the organization seems to be ahead of the pack when it comes to wiki implementations

The intelligence community reportedly suffered a considerable shake-up in the wake of 9/11 and the tools and techniques for information sharing within the various agencies were among the factors identified by the National Commission on Terrorist Attacks as contributing to the failure to prevent the attacks. Accordingly, organizational changes were made to reduce the difficulty of secure information sharing. That was difficult enough to accomplish in the face of determined opposition from the old guard operators, but the technical changes are even longer in coming.

A series of articles in CIO magazine has been chronicling the agency's progression in technology adoption, providing an unusually candid look behind the scenes. One of the more interesting systems they have described is the "Intellipedia," a wiki product accessible to 40,000 users in the intelligence community which serves all the traditional purposes of a wiki, only instead of contributing and reviewing articles about Paris Hilton, staffers presumably surf the net gleaning details about Osama Bin Laden's latest styles and trends.

One advantage the CIA has over commercial enterprise in the adoption of such new technology is the relative youth of its workforce: half the agency's staff are new, spurred in by the combined impetus of 9/11 and a renewed focus on intelligence funding. While convincing existing staff to adopt newfangled widgets like wikis can be a chore, new staff coming in can be trained on just about anything-and younger users are more comfortable with Web 2.0 concepts and tools.

Unfortunately, it's even more difficult to determine the results of such projects in the classified world than in the enterprise... leaks don't just get you fired, but can result in jail time. But according to the CIO, Al Tarasiuk, things are working well, and the tech transition is helping keep us safer.


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Tags: CIA  wiki  web+2.0  2007  enterprise  book+yours  advertisement+book  yours+here 

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