The outsourcing support deal for Google Apps for your Domain between Google and Capgemini received a fair bit of coverage both here and elsewhere when it was announced early in September. Microsoft was even disturbed enough at the prospect of Google Apps becoming a supported and recommended alternative to their own Office suite that they fired off a sweeping critique of the deal.

Turns out that no one really needed to get their knickers in such a knot; in the two months since, Capgem has managed to come up with only one customer for their groundbreaking new service: itself.

Capgemini has deployed Google Apps to a whopping 165 users at their contact center in Junction City, Kansas, and as you might expect, the "client" has all sorts of glowing things to say about the effort.

I am having trouble deciding if this reflects poorly on Google Apps or on Capgemini. As you could probably tell if you read my original take on the deal, linked above, my inclination was the latter; I think it's shady business on Capgem's part to offer "support" for such a simplistic service. But on the other hand, I don't know of any other major enterprise that is rolling out Apps on a significant scale even without outside consulting support, so the fact that the deals aren't rolling in for Capgem may just be a reflection of a more general distaste of the product they are supporting.

Either way, I have the feeling that someone at Google is going to be waking up this morning feeling a little queasy about having done the deal in the first place... it doesn't reflect particularly well on them no matter how you look at it.

Props to Dan Farber at ZDnet for bringing the press release to my attention.