Recently SugarCRM announced that they had doubled thier commercial customer base in the last 6 months, attracting more than 600 paying customers since the first edition of its commercial open source customer relationship (CRM) software was released in September 2004. This marks a new milestone in the acceptance of open source enterprise applications by the business community.
Adoption is being fueled by ongoing upgrades to the SugarCRM platform, a low total cost of ownership compared to proprietary applications, the use of open standards enabling low-cost integration with legacy customer databases, and a straightforward user interface without the complexity that frequently causes traditional CRM implementations to fail. An additional 500,000 users around the globe have downloaded Sugar Open Source, the core SugarCRM application that is available for free.
"Our CRM platform continues to be the most successful commercial open source enterprise application in the industry, and it is paving the way for a fundamental shift in the way that business software is developed and sold," said John Roberts, Chairman, CEO and Co-Founder of SugarCRM.
Source: 1
Prashanth Rai
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