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Sponsored Post - SupportWorld Magazine ... for IT Support Professionals
Filed in archive General by steve on March 28, 2005
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HDI is the world's largest membership association for the service and support industry. HDI promotes the customer service and technical support industry. Support professionals can get up-to-date information on the IT support industry in the HDI publication SupportWorld Magazine.

SupportWorld magazine is available to HDI members in six issues per year, and topics covered include:



  • staff skills, motivation and retention

  • technology and solutions for the help desk

  • training and qualifications

  • on-line support

  • who's doing it well out there and how

  • what's happening in the industry

  • strategic options and advice with practical support tactics



More information on membership with HDI can be found here!



Steve Shu



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