Physical hygiene in hospitals is an area of importance for obvious reasons.

What's less obvious is that IT hygiene of medical devices like ultrasound machines is also important. The Health Care Blog relates the following in a post:

I have heard 3 stories lately of entire hospital networks being
infected by viruses that originated from medical devices like
ultrasound machines. These devices are often on the network, but the
CIO's team can't do things like add virus protection software to them
because the manufacturer claims they're FDA regulated and can't be
touched. This hasn't stopped them picking up viruses or being hacked
via modem ...

An interesting area that illustrates how HIPAA regulations get connected with IT support.

Where else can folks discussion topics like this in the healthcare space? It turns out that HDI, the world's largest membership association for the service and support industry, is conducting quarterly Healthcare Forums. The next forum occurs September 14-16.

Healthcare Forum events are limited 15-20 senior support executives within the healthcare sector. Topics at each Forum are decided by Forum participants.

Example benefits of the forums include:

• World-class presenters


• Focused and in-depth coverage of topics


• Motivation and challenge from peers


• Benchmark and best practice ideas


• Year-round personal executive advisory board and networking

Consider joining HDI today!

Steve Shu