RSSOpen Source CRM vs. Salesforce.com – TCO COmparision
Corratech an open source software services and consulting firm, providing Custom Software development, best practice consulting, implementation and deployment services, as well as post implementation services such as training and support, has a TCO calculation functionality/tool available on the site to calculate the difference in cost between Salesforce.comâ„¢ and SugarCRM.
Check it out here
Their claim is that open source solutions reduce your software Total-Cost-of-Ownership (TCO) and add value to your business , now in the CRM space.
Why Open Source CRM?
Embed business process
Fast customizations
Deep integration
No vendor lock-in
Low total-cost-of-ownership
Why SugarCRM?
Application speed improving usability
Architecture scalability at lower cost
Deployment flexibility
Quick ROI
Improved user adoption
this is a joke. all it includes is license cost and setup fees. there’s no accounting for management of the system, database administration, upgrade costs, network administration and hardware, redundancy, etc.
a joke.
PN , Good point that some of the additional costs have been missed out, i have sent out a mail to the company to try and get thier views on the same, but what are your thoughts, in terms of teh cost differntial on the other heads, Also one cost which might prove a deal maker/breaker is the integration costs.
We created the CRM cost comparison calculator with the intention of bringing awareness to the cost savings companies can achieve by investing in open source software. As your blogger points out, there are other costs associated with an on premise CRM deployment. We agree! Our calculator allows users to account for these costs by inputting an estimated number of modification and customization hours. That being said, does your blogger realize that open source CRM can be purchased as an on demand solution as well? Wait for our Version 2.0. It’s really going to be interesting!
What do you mean by Open Source going ON DEMAND – Could you please explain that?
The two leading open source CRM vendors/projects can be deployed on premise or on demand (SaaS). Your reader pointed out costs associated with on premise deployments.
CorraTech has five dedicated teams committed to SugarCR. In terms of experience, since early 2005, these teams have collectivley spent well over 15,000 hours supporting, integrating and customizing all three editions of the software.
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