Microsoft Corp. today announced that it is previewing the next major release of Microsoft Dynamics CRM - code-named "Titan" - with a broad range of partners through the company's Technology Adoption Program (TAP).

The new version introduces an advanced multitenant architecture, and uses a single code base to support on-premise deployments as well as software-as-a-service (SaaS) deployments through hosting partners and through the upcoming Microsoft Dynamics Live CRM service. It also uses a single code base to support on-premise deployments as well as software-as-a-service (SaaS) deployments through hosting partners and the upcoming Microsoft Dynamics Live CRM service.

The "Titan" release is an evolution of the popular Microsoft Dynamics CRM 3.0 product, and will offer a smooth upgrade path for existing on-premise and SaaS customers.

"Microsoft Dynamics Live CRM gives us another way to address our customers' needs," said Jason Hunt, chief technology officer, Invoke Systems. "The ability to write applications once on Live CRM and then run them anywhere allows us to bring vertical CRM solutions to our customers quickly and easily. The choice in deployment models allows us to keep our focus where it should be - on delivering the right CRM solution for each customer."

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Prashanth Rai