Microsoft Delays CRM 2.0 By Nine Months
Filed in archive Enterprise Software by steve on February 11, 2005
As reported by Alorie Gilbert
at CNET.com, Microsoft is delaying it major version CRM release by nine months.
... the company wants to spend more time developing the product after reviewing feedback from partners and customers ...
... Microsoft first introduced the CRM product about two years ago after launching a new business unit dedicated to developing business management applications. In that market, Microsoft competes with dozens of companies, including Oracle, PeopleSoft, Germany's SAP, Siebel Systems and Salesforce.com ...
... Microsoft is trying to carve out a niche for itself in the market by targeting small businesses with fewer than 500 employees. It's signed up more than 3,000 such customers for the product so far ...
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