RSSMicrosoft Delays CRM 2.0 By Nine Months
As reported by Alorie Gilbert at CNET.com, Microsoft is delaying it major version CRM release by nine months.
… the company wants to spend more time developing the product after reviewing feedback from partners and customers …
… Microsoft first introduced the CRM product about two years ago after launching a new business unit dedicated to developing business management applications. In that market, Microsoft competes with dozens of companies, including Oracle, PeopleSoft, Germany's SAP, Siebel Systems and Salesforce.com …
… Microsoft is trying to carve out a niche for itself in the market by targeting small businesses with fewer than 500 employees. It's signed up more than 3,000 such customers for the product so far …
