As a part of the Fortune Magazines "C-Suite Strategies" series, there is an interview with the CIO of Fedex Rob Carter.(Bio here)

Excerpts :

Rob Carter, the CIO of FedEx, the job may seem even more daunting. He's responsible for all the computer and communication systems that keep this staggeringly complex outfit running. He has to connect 39 hubs around the world with 677 airplanes, over 90,000 vehicles, and more than 200,000 employees delivering six million packages a day in 220 countries. Seconds count. The least glitch could cost millions of dollars and trigger a PR disaster. And if anything goes wrong, you know who takes the heat.

What business are you in?

A. I believe we engineer time. I believe that as the world shrinks and changes, we offer solutions that allow you to engineer time to make things happen along time schedules that weren't possible. If you remember the movie "Cast Away," at the beginning Tom Hanks was running around with a stopwatch trying to figure out how that can all happen.

Prashanth Rai