In a recent Forrester presentation on the Closing Gap between the CEO & CIO, there were some interesting slides, below are a couple of them:

First on the CEO's satisfaction levels with IT:

Second on What CEO's think IT is contributing in the areas of Business Innovation, Process Improvement & Tracking and reporting of Assets (Both people & equipment).

Source: 1

Prashanth Rai

• The Forrester Wave: North American Outsourcing Applications - Q1 2007
• Accenture's SCM practice ranked No. 1 in Customer Satisfaction - Forrester
• The CIO Profession: Leaders of Change, Drivers of Innovation
• Forrester Enterprise CRM Wave
• The CIO Profession: Leaders of Change, Drivers of Innovation
• Finnacle leader in Retail Banking Platform - Forrester
• Should OR Shouldn't I Upgrade ....Enterprise App's - Forrester
• Forrester Research Commends Evolven’s Change and Configuration Management Solution
• SAP Acquisition of Outlooksoft predicted - Forrester
• Manejando los retos de la agenda de TI