This past March, HDI (the world's largest membership association for the service and support industry) announced it had formed new Vertical forums for the healthcare, higher education,...

Perhaps out a little longer than the average lifespan that CIOs keep computers in service, but this may only be five years away (then again, I know companies that keep computers longer than they...

Blogosphere news. Seth Godin, internet marketing mastermind, coordinates one of the biggest stunts the blogosphere has ever seen. In Seth's words, it was remarkable. Motivated by Jeffrey...